DBK33 Privacy Policy — Your Data, Our Responsibility

Introduction

Dbk33 (website: dbk33.biz) is a trusted online Sports Betting and Live Casino platform in Bangladesh. Your privacy matters deeply to us. This Privacy Policy explains how dbk33 collects, uses, and safeguards your personal information.

By creating an account or using the dbk33 platform, you are deemed to have accepted the terms of this Privacy Policy. This policy is part of our Terms & Conditions Should be read in conjunction with.

What Data We Collect

Dbk33 collects two types of information from you — data you provide directly and data collected automatically.

Information Provided Directly:

• Full name, date of birth & gender
• Mobile number and email address
• Home address and district/division
• National ID or passport number (for KYC verification)
• Payment Details (Mobile Pay / Nagad / Rocket number)

Automatically Collected Data:

• IP Address & Device Information
• Browser type and operating system
• Website Access Logs & Activity Logs
• Cookies & Session Data
• Betting History & Transaction Records

Purpose of Data Collection

Dbk33 collects and uses your information for the following purposes:

If you no longer wish to receive marketing communications, you can opt out at any time by contacting us at support@dbk33.biz.

Data Sharing Policy

Dbk33 never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Processor: Necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
• Identity Verification Provider: Your data may be shared with authorised third-party verification agencies for KYC purposes.
• Law Enforcement Agencies: Data may be disclosed to authorities when required by a court order or legal obligation.
• Technology Partners: Hosting, analytics, and security providers operate under strict confidentiality agreements.
• Business Transfer: If dbk33 is sold or merged, your data may be transferred to the new owner; however, this policy will remain in effect.

Data Retention Period

Dbk33 only retains your data for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as your account is active, and for 5 years after closure.
• Transaction Records: 7 years in accordance with financial regulatory requirements.
• Communication Logs: Customer service communications: 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• KYC Documents: Up to 5 years as required by law.

Once the retention period expires, data is securely deleted or anonymized.

Cookie Policy

Dbk33 uses cookies to ensure the website functions correctly and to enhance your experience. Below is a description of the types of cookies we use:

You can disable cookies through your browser settings, though doing so may limit certain features on dbk33.

Your Rights

You have the following rights regarding your personal data:

• Right to Know: You have the right to know what personal data we hold about you and how it is used.
• Right of Access: You may request a copy of your personal data. It will be provided within 30 days of your request.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data ("right to be forgotten").
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be temporarily restricted.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@dbk33.biz. Please note that certain rights may be limited where required by law.

Children's Privacy

Dbk33 is fully committed to protecting minors. This platform does not provide services to anyone under the age of 18.

• Any data found to belong to a minor will be deleted immediately.
• If parents suspect their child has created an account, please contact us immediately at support@dbk33.biz.
• You are advised to use parental controls on your device.

Third-Party Links

The dbk33 website may occasionally reference third-party services. dbk33 is not responsible for their respective privacy policies.

Payment gateways such as Mobile Pay, Nagad, and Rocket have their own privacy policies. You are encouraged to review their policies before using those services.

Security Measures

Dbk33 uses industry-leading security measures to protect your information:

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An additional verification step when logging into your account.
• Firewall & DDoS Protection: Advanced security measures at the server level.
• Regular Security Audits: Periodic security audits conducted by third-party specialists.
• Staff Training: All staff receive regular training on data protection.

Policy Changes

Dbk33 may update this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay informed of any updates.

Contact

For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us: